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  • SIR30216 – Certificate III in Retail

SIR30216 – Certificate III in Retail

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Retails Sales Assistants (General) sell goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in retail and wholesale establishments. You can work as a Sales Assistant (General) without formal qualifications. Some on the job training may be provided. A certificate II or III in retail might be helpful.

General tasks

  • Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • Demonstrating and explaining to customers the establishment’s goods and services
  • Selling food, beverages, clothing, footwear and other personal and household goods and services
  • Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • Stacking and displaying goods for sale, and wrapping and packing goods sold

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 50 hours
  • Skill level All levels
  • Language English
  • Students 0
  • Assessments Yes
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