Retails Sales Assistants (General) sell goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in retail and wholesale establishments. You can work as a Sales Assistant (General) without formal qualifications. Some on the job training may be provided. A certificate II or III in retail might be helpful.
General tasks
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- Demonstrating and explaining to customers the establishment’s goods and services
- Selling food, beverages, clothing, footwear and other personal and household goods and services
- Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- Stacking and displaying goods for sale, and wrapping and packing goods sold
Course Features
- Lectures 0
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
Curriculum is empty
