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Once an enrolment is processed, refunds or transfers can only be arranged in the following circumstances:

  • Where a course is cancelled or changed by My Trade Start
  • A refund request from a student is received at least seven (7) days prior to the commencement of a course.
  • A transfer request is received at least seven (7) days prior to the commencement of a course.

Full course fees will be charged when:

  • Students cancel or withdraw less than seven (7) days before the commencement of a training course.
  • Students fail to attend a training course.

Written requests for refund detailing extenuating circumstances for students withdrawing from courses will be considered at the discretion of My Trade Start

Students may request a transfer to another course, or a credit valid for one year if at least one week’s (7 days) notice prior to the course start date is given.

If you require a refund, please

and complete this form and return it to our office or email info@mytradestart.com.au

In the event of exceptional circumstances please contact My Trade Start immediately on 98916900