Once an enrolment is processed, refunds or transfers can only be arranged in the following circumstances:
- Where a course is cancelled or changed by My Trade Start
- A refund request from a student is received at least seven (7) days prior to the commencement of a course.
- A transfer request is received at least seven (7) days prior to the commencement of a course.
Full course fees will be charged when:
- Students cancel or withdraw less than seven (7) days before the commencement of a training course.
- Students fail to attend a training course.
Written requests for refund detailing extenuating circumstances for students withdrawing from courses will be considered at the discretion of My Trade Start
Students may request a transfer to another course, or a credit valid for one year if at least one week’s (7 days) notice prior to the course start date is given.
If you require a refund, please
and complete this form and return it to our office or email firstname.lastname@example.org
In the event of exceptional circumstances please contact My Trade Start immediately on 98916900